To effectively guide clients through my intuitive and strategy-led brand process, I developed a number of questions that I ask them. These questions bring clarity and intention into building their brand, so that everything is deeply aligned with their values, vision and their business goals.
When we look at intuition through the lens of building a brand, it’s about creating a human to human connection. Intuition is the innate ability that we have, as humans, to understand or know something without rational thinking. And it’s this emotional connection and response that communicates what your brand is, and what it isn’t.
Now, this doesn’t mean you focus only on making brand decisions based on how something feels. In my work as an intuition brand coach, I’ve found that the best branding outcomes happen when we explore both the strategic AND intuitive approaches.
When it comes to branding, these initial, intuitive perceptions can influence whether your customer chooses your brand over another. Integrating intuition into your branding process and brand discovery is necessary for ensuring that the final result resonates with your customers on an emotional level. The intuitive approach to the branding process and brand discovery allows your dream customers to feel understood and connected to your brand message. It creates a relationship that is honest, empathetic and built on trust - between your customer and what your brand stands for.
Intuitive branding considers how the emotional energy of a brand comes across as a first impression. By making your messaging and all the visual elements that make up your brand intentional and simple to understand, you will create a strong first impression. In other words, your customer won’t have to jump through a series of cognitive hoops before “getting” what it is that you stand for.
“If your audience doesn’t understand your position instantly in that first communication, you’ve lost them.”
~ Lee Hunt, brand strategist and thought-leader, in this interview with Billy Sobel
As humans, we are more likely to remember how an experience has affected us emotionally rather than the cognitive decisions and thoughts that came before it. Emotions have the ability to stay with us, long after the experience is over. For your customer, branding that has been intuitively conceptualised and designed has the ability to connect from an emotional place to be memorable and impactful.
Intuitive branding doesn’t have to be complicated. The goal, at the end of it, is to get your customer to understand what your brand stands for and how it can resonate with them.
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Jo ChunYan is a bespoke packaging & branding design studio for visionary founders and their brands.
We acknowledges the Bunurong Boon Wurrung and Wurundjeri Woi Wurrung peoples of the Eastern Kulin Nation and pays respect to their Elders past, present and emerging.